Provider review
A provider must complete a business profile and be activated by Tarvigo before contacting customers.
Safety & trust
Clear information before you commit
Tarvigo combines provider review, private-by-default contact details and a structured offer process to help customers and providers make informed choices.
Private by default
A customer’s exact address and contact details stay hidden until an offer is accepted.
Your choice
Messages and offers can be compared without commitment until the customer accepts one offer.
01
Before work is agreed
Use the conversation and offer details to make sure both sides understand the task.
- Keep communication in Tarvigo while you clarify the scope, timing and price.
- Check the provider information shown with the conversation and offer.
- Ask about relevant experience, insurance, permits or qualifications when the task requires them.
- Do not share passwords, card details or unnecessary sensitive information in messages.
02
Provider verification
Tarvigo reviews required business-profile information before activating provider capabilities.
- Verification supports marketplace trust but is not a guarantee of performance or suitability for every task.
- Providers must keep their business and contact information accurate.
- Providers remain responsible for all qualifications and legal requirements connected to their services.
- Tarvigo may restrict a profile or request changes when marketplace rules are not met.
03
Privacy and payments
Tarvigo limits early access to personal details and does not handle marketplace payments.
- The task area can be used for matching without revealing the customer’s exact address.
- Exact address and contact details become available only after an offer is accepted.
- Customers and providers agree payment and invoicing directly.
- Tarvigo does not provide escrow, collect payment or issue provider payouts.
04
If something goes wrong
Preserve the relevant details and contact support so the concern can be assessed.
- Report unlawful content, suspicious behaviour or a safety concern to support@tarvigo.com.
- Include the relevant task or offer details, but never send your password or card information.
- Tarvigo can review reports and take account or content action under its marketplace rules.
- For immediate danger in Finland, call 112. Tarvigo support is not an emergency service.
Need help with Tarvigo?
Visit the help center for practical guidance or contact our support team.